Terms and Conditions
- Last updated: June 2021
- Please read these Terms and Conditions carefully before using the Travili website (https://www.travili.co) and the Travili platform (the "Service") operated by Travili team ("us", "we", or "our").
- Your access to and use of Travili is conditioned on your acceptance of and compliance with these terms. These terms are applied to all visitors, users and others who access or use our service. It shall be the sole responsibility of the user to fully read and understand these terms in accessing the site and/or using the site services.
- By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you may choose not to access the service.
- Order
- If you wish to request any order or service made available through Travili, you may be asked to supply certain information relevant to your order including but not limited to order name and description, user location and basic user information.
- If you wish to make an offer to an order made available through Travili, you may be asked to supply certain information relevant to your offer including but not limited to offer amount, user location and basic user information.
- Our service may contain links to third-party web sites or services that are not owned or controlled by Travili.
- Travili has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Travili shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
- Travili provides a platform for shopper and traveller to connect
- Traveller makes an offer for an order made by the shopper. Some details of the offer may be made available for other Travili users.
- Shoppers may accept or decline the offer made by a traveller.
- Once an offer is accepted, it is assumed that shopper and traveller are in agreement and have contacted each other via Travili Chat.
- Once the order is fulfilled, both shopper and traveller must complete the order and offer through the Travili platform's final steps.
- Once the order is fulfilled, shoppers and travellers are encouraged to rate and give feedback to each other through the Travili platform.
- Travili provides a platform enabling shoppers to request for an order and travellers to make an offer to the order.
- At its absolute discretion, Travili may refuse to allow any person to register an account or cancel or suspend any existing account including if Travili reasonably forms the view that a user's conduct (including a breach of this Agreement) is detrimental to the operation of the Travili.
- Registering an account with Travili is free. There is no charge for a shopper to request an order, for a traveller to make an offer and for Travili users to view orders and potential travellers.
- Travili accepts no liability for any aspect of the shopper and traveller interaction, including but not limited to the description, completion or fulfilment of order.
- Travili will not be held responsible for any misconduct by the shopper. It is strongly advised that you exercise due diligence when dealing with your traveller.
- Travili will not be held responsible for any misconduct by the traveller. It is strongly advised that you exercise due diligence when dealing with your shopper.
- Travili has no responsibility and makes no warranty as to the truth or accuracy of any aspect of any information provided by users, including, but not limited to, the ability of traveller to perform tasks or supply items, or the honesty or accuracy of any information provided by shoppers or the shopper’s ability to pay for the services requested.
- Travili has no obligation to any user to assist or involve itself in any dispute between users, although may do so to improve user experience.
- Travili has the right to remove user's access who acts inappropriately and violates section Travili User Obligations
- You will at all times:
- comply with this Agreement (including all Policies) and all applicable laws and regulations;
- only post accurate information on the Travili Platform;
- ensure that You are aware of any laws in your country that apply to You as a shopper or traveller, or in relation to using the Travili Platform.
- You agree that any content posted on the Travili Platform should not be used on third party sites or for other business purposes without Travili’s prior permission.
- You must not use the Travili Platform for any illegal or immoral purpose.
- You must maintain control of Your Travili account at all times. This includes not allowing others to use Your account, or by transferring or selling Your account or any of its content
- You agree that any information posted on the Travili Platform must not, in any way whatsoever, be potentially or actually harmful to Travili or any other person. Harm includes, but is not limited to, economic loss that will or may be suffered by Travili.
- Without limiting any provision of this Agreement, any information You supply to Travili or publish in a order request (including as part of an order offer) must be up to date and kept up to date and MUST NOT:
- - be false, inaccurate or misleading or deceptive;
- - be fraudulent or involve the sale of counterfeit or stolen items;
- - infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy;
- - violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, antidiscrimination and trade practices/fair trading laws);
- - be defamatory, libellous, threatening or harassing;
- - be obscene or contain any material that, in Travili's sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images; or
- - contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any Travili Platform, including, but not limited to viruses, trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate.